Protection Adviser Online August 2025 | Page 20

3. Proving return on investment( ROI) is difficult
The challenge: Business leaders want to see measurable impact from their investment in employee benefits. However, demonstrating a direct link between benefits and outcomes such as employee retention or productivity can be challenging.
The solution: To showcase the value of benefits, companies need to adopt a data-driven approach. Tracking utilisation rates can help businesses understand which benefits are delivering value and where adjustments may be needed.
Employee feedback, gathered through pulse surveys and engagement scores, provides invaluable insights into satisfaction levels and whether the benefits on offer truly align with workforce needs.
Beyond this, linking benefits uptake to HR metrics – such as absenteeism, retention and performance – can paint a clearer picture of impact. When combined with industry benchmarking, this data-driven approach enables organisations to not only demonstrate ROI but to refine their benefits offering to remain competitive.
4. Balancing cost with employee expectations
The challenge: Economic uncertainty and rising expenses can make it harder to sustain competitive benefits packages – particularly as employee expectations grow in areas such as wellbeing, flexibility and financial resilience.
The solution: Instead of simply increasing spend, businesses should look at optimising their benefits strategy to deliver maximum value.
Flexible benefits, where employees can choose what suits their personal needs, enhance perceived value and ensures that investment delivers maximum impact.
Tax-efficient schemes, such as salary sacrifice for pensions, cycle-to-work programmes and electric vehicle leasing, provide cost-effective ways to support employees while reducing tax liabilities for both parties. Partnering strategically with providers can also unlock group discounts and preferential rates.
Meanwhile, wellbeing initiatives don’ t always require substantial investment – employee assistance programmes, mental health support and financial wellbeing workshops can provide meaningful value at low cost.
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