Some of the most common reasons people don’ t mention important health information are:
But missing or incorrect details can have serious consequences.
For adviser use only
HOW YOU CAN HELP YOUR CLIENT AVOID NON-DISCLOSURE
We know how important smooth claims are for you and your clients. At Holloway, we put our Members first, and having the right information upfront helps us pay claims quickly.
But when key health details are missed – often by accident – it can lead to delays or even a declined claim. Even small details can make a big difference.
Some of the most common reasons people don’ t mention important health information are:
I wasn’ t on medication or having symptoms at the time.
I forgot when it was.
I didn’ t think it was relevant or important.
I’ ve never had time off work for it.
The condition has never caused me any problems.
But missing or incorrect details can have serious consequences.
It could mean:
We have to cancel their insurance, and they won’ t get their payments refunded.
We can’ t pay their claim at all
None of us want that to happen. Not only is it tough for your clients, but it can also damage trust – both in us as an insurer and in you as their adviser.
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