6 PROTECTION TOMORROW

The past twelve months have had an impact on every area of our lives , both professionally and personally . I have written , and spoken , at length previously about some of the positives which we will take away from this period , which include innovation in tech and the introduction of efficiencies to our businesses .

Ken Davy

Chairman SimplyBiz

believe many of us also have a new understanding of the relationships in our lives , and will have a renewed appreciation for the support available from our friends and family . Indeed , a growth in community based social projects , the Thursday night ‘ Clap for the NHS ’ and the online # bekind initiative also demonstrated the importance that a warm and respectful word or gesture from a stranger can hold .

However , the flip side of this is that those either without , or isolated from , a supportive network , experiencing a great deal of strain or pressure , suffering ill health – either physical or mental – grieving for or caring for a relative , or in any number of other , stressful situations , may have been deeply adversely affected by the events of the past year , rendering them vulnerable .

Of course , treating clients who are either inherently vulnerable , or who may be experiencing circumstances which have made them temporarily vulnerable , in a way which was sensitive and fair , was already part of the process