know the customer as well as offering relevant solutions with indicative pricing so there are no shocks once the policy has been underwritten . There are intuitive underwriting solutions available for the customer of today and with health , occupations and family circumstances changing , these new systems strengthen the customer journey and promotes trust through transparency .

so have your customers . We need to be speaking to them more regularly and , with all the means of communication we have at our fingertips , there really is no excuse any longer .

By saving time with quicker processing , we should be able to see more customers and , the increase in procurement fees and commission could make way for additional head count . By having a member of your team focussing solely on processing , you can free up even more time to make sure those protection conversations are not overlooked . industry and since 2020 we have seen a rise in telephone-based protection firms as everyone moved into home working . These firms have flourished during our time at home , and it was mainly them that have stayed strong throughout the pandemic .

At SimplyBiz , we have a referral partner who employs all the techniques above to ensure a seamless process from start to finish . As an adviser , you will still receive commission and your customer will have all their protection needs met .

With the current economic climate , you will find that customers may be cautious on what they spend their pennies this year , but there are still a few untapped markets in the industry for us to go at and one of the biggest is business protection . On the face of it , business protection can seem quite complex , but it doesn ’ t need to be . Ultimately , it is still life , critical illness and income protection but with shiny business protection wrapper . A lot of insurers now have dedicated business protection teams who can take you through the basics right through to tax and trusts so you will alwys have someone on hand to guide you through the process . I am sure you will already have self employed customers on the books , so it is the perfect time to start having conversations with clients about saving some tax with a relevant life plan or safeguarding their income with some executive income protection .

One of the quickest and most streamlined of making sure no customer gets left behind is by working with a reputable referral partner . There is an abundance of protection specialists in our

EDITION 1 , SPRING / SUMMER 2022 |

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